POLICIES AND REGULATIONS

RESPONSIBLE GAMING & RSA

RESPONSIBLE GAMING

Bankstown Sports is a not-for-profit organisation, which means every cent the club generates through its operations goes back to the community in some way, whether it be through staff and contractor wages, consumable items, funding for building projects to improve our facilities, government taxes and interest, and sport and community groups.

As an integral part of our community, we have an obligation to ensure we are always working positively, productively and passionately for local residents and businesses, and our members and guests.

Bankstown Sports takes the issue of responsible gaming very seriously, and we actively promote a number of initiatives to ensure all visitors to our club are aware of the services available to them.

VOLUNTARY PRE-COMMITMENT

Pre-commitment gives members and guests the opportunity to ‘fix’ the amount of money they are willing to spend on gaming machines in a day or a week, before they start playing.

Once they have reached their nominated limit, they receive a warning that their limit has been reached and they are unable to play another machine until the nominated time frame has lapsed.

CLUBSAFE

ClubSAFE is NSW’s preferred responsible gambling program, used in over 950 clubs statewide. It is based on a Multi-Venue Self-Exclusion Program (MVSE), designed to assist people with a gambling problem to self-exclude from multiple venues around where they live, work and socialise.

For more information, visit https://www.clubsnsw.com.au/members/clubsafe/what-is-clubsafe

SELF-EXCLUSION

This initiative allows problem gamblers to ban themselves from gaming activities at their local clubs, while they seek treatment for their behaviour.

The minimum period for self-exclusion from hotels and clubs is 6 months. Once the person agrees to stay away from a venue for a certain time, the venue will assist them to honour that.

For more information, visit https://www.liquorandgaming.nsw.gov.au/Pages/gaming/problems-with-gambling/gaming-self-exclusion.aspx

SALVATION ARMY CHAPLAIN

Shane is our in-club chaplain from the Salvation Army, who provides support, advice and encouragement to our staff and patrons, about issues such as stress and anxiety, physical and mental health problems, bereavement and family problems.

He is committed to meeting with people to provide practical, emotional and spiritual support in times of need, and can offer guidance and counselling support, companionship, pastoral care and local referrals.

This is a free and completely confidential service offered to all patrons of Bankstown Sports Club.

Shane is available for phone or face-to-face meetings at the club. Contact him on 9722 9888 or shane.mount@aue.salvationarmy.org

COUNSELLING SERVICES

As required by law, we have problem gambling brochures available in many languages, at several key points within the club. These brochures contain details about the ClubSAFE Counselling Service, the AHA Self Exclusion Line and the Gambling Help Line.

Bankstown Sports also has relationships with counselors in the local area, which members and guests are able to access.

STAFF TRAINING

All Bankstown Sports employees undergo regular Responsible Conduct of Gambling training (RCG), which involves yearly refresher courses, to equip them with the skills and knowledge to identify and offer assistance to problem gamblers.

For more information on RCG, visit https://www.liquorandgaming.nsw.gov.au/Pages/gaming/responsible-conduct-of-gambling/rcg-training-course.aspx

RESPONSIBLE SERVICE OF ALCOHOL (RSA)

Responsible Service of Alcohol (RSA) helps control the negative impact that alcohol has on our community. RSA has been part of the NSW Liquor Laws for more than 100 years.

RSA currently deals with:

  • Intoxicated minors (anyone under the age of 18)
  • Alcohol-related violence and crime
  • Drunk and disorderly patrons
  • Noise disturbance

To comply with RSA laws, licensees and venue staff must:​

  • Recognise the signs of impending intoxication
  • Not serve anyone who shows these signs
  • Not serve anyone who arrives already intoxicated
  • Understand the principles of ‘standard drinks’ and drink driving levels
  • Discourage patrons from actions that can harm themselves or others
  • Understand the impact of alcohol on our community

For more information on RSA, visit https://www.liquorandgaming.nsw.gov.au/Pages/liquor/serving-alcohol-responsibly/responsible-service-of-alcohol.aspx



  


THINK! ABOUT YOUR CHOICES
GAMBLING MORE, ENJOYING IT LESS
GAMBLING HELP 1800 858 858
WWW.GAMBLINGHELP.NSW.GOV.AU



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All Rights Reserved.

LOCATION

 


8 Greenfield Parade,
Bankstown NSW 2200


T: 02 9722 9888 | F: 02 9793 9355

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